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Pterons 'N Feathers

Customer Service

Privacy

Secure Shopping Guarantee

We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.

Personal Information

Pterons 'N Feathers respects your privacy and collects personal information in order to support each customer.  It is used to determine what discounts and other benefits may be made available to registered users.

The information provided is not offered to any third parties.  We do not sell, share, lease, or rent any email addresses or other personal information.  Any email and URL addresses gathered may be logged and used to notify individuals of important updates, special offers and other new products at Pterons 'N Feathers.

Sign up for our free newsletter and receive weekly inspirations and our monthly newsletter that include our product specials. Follow this link to see the current monthly edition.

Sizes of Stones Will Vary

Please understand that the crystals, minerals, and gemstones are all unique items and that the sizes listed and items shown in the picture are a "typical" or "average" sample.  Also, sizes of some of the rarer stones may be smaller than shown due to our vendors in stock quantities (at which time we will send more than one stone).  Each crystal, mineral and gemstone is unique and different, but should be very close to the size and description as pictured.

Satisfaction Guaranteed

Your satisfaction is our primary concern.  If for any reason you are not satisfied with your purchase, you may return it for an exchange or full refund within one full year of receipt of shipment.  We are committed to building long term relationships with our clients and want you to be completely satisfied with your products.  If you are dissatisfied, please contact us and we will resolve the issue.

Terms of Use

Method of payment

We accept paypal.  We acknowledge all orders.  If you do not receive an acknowledgement within three days, please call or email, as we may not have received your order.  Sales tax will be added to all purchases shipped to Arizona addresses.

Paypal is very secure and is our preferred method of payment.  We also accept cashier's checks and bank drafts, but this does require snail-mail.  Please send order and cashier's check or bank draft to our parent company:  Crystal Palace Emporium, PO Box 5185, Sun City West, AZ 85376-5185

Disclaimer:

Products are for entertainment purposes only, not to be used in place of medical assistance.  Please be sensible about using complimentary therapy and always seek medical advice.  Do not ignore your doctor's advice or use our products as a substitute for traditional medical treatment.

This website helps our guest obtain information and guidance.  We firmly believe the information we provide on this site is accurate and reliable.  Neither PNF, nor other information providers on this site guarantee the accuracy or completeness of any information, which is in no way to be considered as a substitute for consultation with a medical practitioner.  The information is provided with the understanding that PNF is not engaged in rendering medical or counseling or other professional services or advice., and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be caused, directly or indirectly by or from the information, ideas, or products contained, suggested, or referenced on this website or in any related publications.

Pterons 'N Feathers

Soar on the gentle breeze of angels' wings
and feathers on a journey of mystic and magic

Postal address

PO Box 5185

Sun City West, AZ 85376-5185

Information and Support: info@pteronsnfeathers.com
Webmaster: gayle@pteronsnfeathers.com